Privacy Policy

Global Sponsor Hub is run by Global Sponsor Hub Ltd, a company registered in England and Wales (company number 15677766), whose registered office is at Suite G04, 1 Quality Court, Chancery Lane, London, England, WC2A 1HR. Global Sponsor Hub Ltd is the data controller for the personal data described here. When this notice says "we" or "us", it means Global Sponsor Hub Ltd. You can contact us about your data at support@globalsponsorhub.com.

What we collect depends on how you use Global Sponsor Hub.

Right to work evidence is collected for UK specialists who do UK work, to meet UK immigration law. It is stored for admin access only, kept for the length of the listing and for two years afterwards, then deleted.

We only use your data for a clear reason that the law allows.

Where a candidate arrived through an approved affiliate link, we use whether the profile is at least 50% complete, whether a CV is stored, and whether the candidate chose to be found by employers or agencies, to decide a 25 pence affiliate payment. The affiliate only sees that a qualified candidate was counted and the amount. They never get the CV, the profile or contact details.

Employers and agencies: candidates are hidden from employer and agency search until they choose to be found. Only active candidates who said yes are shown, and only to the account types they chose. Messages need a separate yes. If you change your mind, you stop appearing in future searches, but we can't take back an application, message or details an employer already received.

Specialists: when you ask for help with a move, specialists matched to your request can read the details and notes before they decide, so please leave your contact details out of the notes. A specialist only sees your contact details once they accept your request, and only while your consent is still switched on.

Professional members: if you join as an HR, talent or global mobility professional, you choose who can send you a connection request or an enquiry.

Community: questions and answers in the open rooms are public. Anyone can read them and search engines can show them, so please don't post anything that identifies you or anyone else, like a phone number, email address or CV. Posts in members' rooms are seen only by members allowed in that room and by the Global Sponsor Hub team. Specialist answers show the specialist's name and a link to their profile.

Applying on an employer's own site: when a role takes you to an employer's or agency's site, that organisation handles your application under its own privacy notice. Global Sponsor Hub doesn't receive or control that application.

Others: we may share data when the law requires it, to protect people from harm or fraud, or with a buyer if the business is ever sold, in which case this notice keeps applying to your data.

We never sell your personal data.

Profile suggestions: if you choose, we send text you own (such as your CV) to our AI provider to suggest profile entries. Nothing is added to your profile until you accept a suggestion. This feature only runs where our contract with the provider says your data isn't used to train its models, and we ask the provider not to store it.

The website chat assistant is switched off for now. If it comes back, this section will say how it works before you can use it.

No automated decisions: Global Sponsor Hub doesn't use AI or automated tools to decide who gets a job, a visa or a request accepted.

We use these services to run Global Sponsor Hub: Vercel (website hosting); MongoDB (main database) and Supabase (blog and site content, hosted in the EU); an email delivery service (sending emails); Stripe (payments); OpenAI (the AI features above); Sentry (error reports), only if you allow Analytics & diagnostics in Cookie settings.

Only if you allow them in Cookie settings: PostHog, hosted in the EU (analytics, surveys and error reports), Google Tag Manager, Google Analytics and Google Ads (measurement and advertising), the LinkedIn Insight Tag (advertising measurement) and Microsoft Clarity (heatmaps and session recordings). Vercel Analytics counts page visits when Analytics & diagnostics is on. The Cookie Policy names each cookie.

Some of these services are based in, or can be reached from, other countries, including the United States. When personal data leaves the UK, we make sure the safeguards UK data protection law requires are in place, such as an adequacy decision or approved contract terms with the provider.

Your account: until you delete it, or until we close it under our Terms.

We never close or delete an account because a profile is incomplete or because you haven't applied for anything.

After you delete your account: we remove it from our live systems. Sometimes this happens in two steps: first the account is hidden, then it's fully deleted. Copies in backups are cleared within 90 days. If you're an employer, we may keep a short copy of your deleted job listings and related application details for up to 90 days.

Requests for help from specialists: reviewed after 365 days and deleted after 730 days, unless we need them longer for a dispute, finance, security or audit reason.

Right to work records: kept for as long as the specialist is listed and for two years afterwards, then deleted. They aren't part of the 730-day deletion above.

Profile suggestion drafts: deleted automatically when they expire.

Your Community posts are removed.

Things we must keep: limited records needed for payments, tax, fraud prevention, security, disputes and the law. When your account is deleted, we keep a short record that you left (your former account ID, name, email, account type, when and how you left, and your reason if you give one) for 12 months, then delete it. We also keep your email address on a "do not email" list if you've opted out or deleted your account, so we never email you again by mistake.

Account and service emails: for example sign-in codes, application updates and "Someone answered your question". We send these because you have an account.

If your candidate profile is missing key details, we send a few reminders in your first three weeks, then at most one a month until it's complete. Every reminder has a "Stop these reminders" link that works in one click, without signing in. Stopping them doesn't affect job alerts or account emails.

The members' email: a short email every fortnight for HR, talent and global mobility members and specialists, with what has changed in visas and moving abroad by country, and a link to the official source. You can unsubscribe from any issue.

Newsletters: only if you signed up. You can unsubscribe at any time.

Cookies and analytics: you choose these in Cookie settings at the bottom of every page. See the Cookie Policy.

You can ask to see, correct, download or delete your data, ask us to stop or limit using it, or object to how we use it. Where we rely on your consent, you can withdraw it at any time, and that doesn't affect what we did before. Most of this you can do yourself in your account settings. For anything else, email support@globalsponsorhub.com from your registered email address. We'll reply within one month, as the law requires.

If you're unhappy with how we've used your data, please tell us first at support@globalsponsorhub.com. You can also complain to the Information Commissioner's Office at ico.org.uk.