Privacy Policy

Full Legal Privacy Policy

1. Introduction

Global Sponsor Hub (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

We operate globally, but our primary base is in the United Kingdom, and we comply with the UK GDPR, Data Protection Act 2018, and EU GDPR where applicable.

2. Information We Collect

3. How We Use Your Information

We use your data to:

• Operate and improve the platform
• Display relevant job listings, partner services, and resources
• Facilitate direct contact between candidates and employers/partners
• Help employers search, shortlist, and organise opted-in candidates in talent pools
• Produce aggregated, non-identifying market insights, such as public candidate-market snapshots and internal product analytics
• Process payments for subscriptions
• Maintain platform security
• Meet legal obligations

4. Who Can See Your Information

• Employers: Can view candidate profile details that you make visible to employer search or submit through an application. Depending on your settings and the feature used, this may include your CV/resume, skills, target countries, visa/sponsorship status, relocation readiness, work history, and contact details you have not hidden.
• Recruitment agencies: Agency accounts submit client roles to the external board. They do notreceive candidate CV database search or talent-pool access. Candidates who click out to apply on a client site share data with that employer under the client's own process and notices.
• Partners: Can view information you choose to send them if you contact them or use their external website, booking, or enquiry routes. Basic partner listings may not include outbound links.
• Public visitors: Can see public employer pages, job listings, approved partner directory profiles, aggregated candidate-market snapshots, and other public content. Public aggregate snapshots are designed not to identify individual candidates and hide low-volume buckets.
• Other Users: Cannot see your private account information unless you choose to share it.

We do not sell or rent your data to third parties.

We use trusted service providers to run the platform, including hosting, databases, file storage, payment processing, email delivery, security checks, analytics, error monitoring, and AI-assisted support or content workflows where enabled. Examples may include Stripe, Resend or email infrastructure providers, Sentry, PostHog, Vercel, Cloudflare Turnstile, MongoDB/Supabase, and OpenAI or similar AI service providers. These providers process information only for the services they provide to us and under their own applicable terms and data-processing commitments.

5. Global Users & International Data Transfers

As a global platform, we process and store data in various locations. We use safeguards such as Standard Contractual Clauses, encryption, and secure hosting to protect your data during international transfers.

6. Data Retention

We keep your information only as long as necessary to provide services or meet legal requirements. You can request deletion of your account and associated data at any time (see section 7).

Self-service account closure: When you are signed in, you may permanently delete your account from Settings using the Danger zone on the website (candidates, employers, and partners) or the equivalent flow in our candidate mobile app. We require your current password, a written reason, and a clear confirmation that you understand the action is irreversible. We retain a minimal internal record of the request (for example former account identifier, email address, role type, reason text, and timestamp) for security, abuse prevention, and legal compliance — this is not your full profile or CV content and is not used for marketing.

Operational backups after you remove content: When an employer deletes a job listing or closes their account through self-service deletion, we may retain a limited internal snapshot of that listing and related application metadata (for example job title, company label, application status, and email addresses involved) for a short, fixed period (by default up to 90 days, unless we configure a different window on our systems) so we can resolve support queries, mistaken deletions, or disputes. This archive is not shown on the public site and is automatically purged when the retention period ends. It does not replace your right to erasure: if you ask us to delete your personal data, we will remove it from live systems and address any remaining copies in line with this policy and applicable law.

In-app notifications you have already marked as read may be removed from our databases automatically after a separate shorter window (for example 90 days) to keep storage proportionate.

7. Your Rights

Depending on your location, you have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your personal data
• Request deletion of your data
• Restrict or object to certain processing activities
• Request a copy of your data in a portable format

To exercise these rights, email support@globalsponsorhub.com. Where you can sign in, you may also start erasure immediately from Settings → Danger zone on the website or from Settings in the candidate app, without waiting for a manual reply, except where we must retain certain records by law.

8. Security Measures

We use encryption, secure payment gateways, and restricted access controls to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last Modified” date.

10. Contact Us

For privacy questions or requests, contact:

Email: support@globalsponsorhub.com