Global Sponsor Hub
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Privacy Policy

Last updated: 18 June 2026

Full Legal Privacy Policy

1. Introduction

Global Sponsor Hub (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

We operate globally, but our primary base is in the United Kingdom, and we comply with the UK GDPR, Data Protection Act 2018, and EU GDPR where applicable.

2. Information We Collect

Candidates:

  • Name and contact details
  • Location
  • CV/resume and profile information
  • Job application history
  • Account settings and preferences

Employers:

  • Company name and details
  • Contact person information
  • Job listing content
  • Payment and subscription details

Partners:

  • Business name and details
  • Service descriptions
  • Contact information
  • Payment and subscription details

Automatically Collected Data:

  • IP address, browser type, and device information
  • Usage patterns and analytics (where you have consented)
  • Cookie and privacy preferences stored in your browser (for example, your choice on our cookie banner)

Cookies and similar technologies:

We use cookies and local storage as described in our Cookie Policy. Non-essential cookies are only used if you agree via the banner; your choice is stored locally until you clear site data for this website.

Website assistant (AI chat):

If you use our on-site chat assistant, your messages are sent to our servers and may be processed by third-party AI services to generate replies. You can choose an output language in the widget; that preference is sent with your message so replies can match your selection. Do not include passwords, payment card numbers, or government identity numbers in chat. The assistant is for general orientation about Global Sponsor Hub only — it is not legal, immigration, tax, or professional advice.

Error monitoring:

When configured, we may use services such as Sentry to collect technical information about crashes (for example error type, page URL, and browser version) so we can diagnose and fix issues. This is limited to what is needed to keep the platform secure and reliable.

Mobile applications (candidate app):

If you install our optional candidate mobile application, we process categories of information comparable to the website (for example account details, profile and application data you submit, and preferences). For push notifications we process device tokens and related delivery metadata; you can adjust notices in the app and, where supported, in your device system settings. Employer and partner account management remains on the web.

3. How We Use Your Information

We use your data to:

  • Operate and improve the platform
  • Display relevant job listings, partner services, and resources
  • Facilitate direct contact between candidates and employers/partners
  • Process payments for subscriptions
  • Maintain platform security
  • Meet legal obligations

4. Who Can See Your Information

  • Employers: Can view your CV if you have applied for their job or opted into CV search.
  • Partners: Can view your contact information if you contact them via the partner directory.
  • Other Users: Cannot see your private account information unless you choose to share it.

We do not sell or rent your data to third parties.

5. Global Users & International Data Transfers

As a global platform, we process and store data in various locations. We use safeguards such as Standard Contractual Clauses, encryption, and secure hosting to protect your data during international transfers.

6. Data Retention

We keep your information only as long as necessary to provide services or meet legal requirements. You can request deletion of your account and associated data at any time (see section 7).

Self-service account closure: When you are signed in, you may permanently delete your account from Settings using the Danger zone on the website (candidates, employers, and partners) or the equivalent flow in our candidate mobile app. We require your current password, a written reason, and a clear confirmation that you understand the action is irreversible. We retain a minimal internal record of the request (for example former account identifier, email address, role type, reason text, and timestamp) for security, abuse prevention, and legal compliance — this is not your full profile or CV content and is not used for marketing.

Operational backups after you remove content: When an employer deletes a job listing or closes their account through self-service deletion, we may retain a limited internal snapshot of that listing and related application metadata (for example job title, company label, application status, and email addresses involved) for a short, fixed period (by default up to 90 days, unless we configure a different window on our systems) so we can resolve support queries, mistaken deletions, or disputes. This archive is not shown on the public site and is automatically purged when the retention period ends. It does not replace your right to erasure: if you ask us to delete your personal data, we will remove it from live systems and address any remaining copies in line with this policy and applicable law.

In-app notifications you have already marked as read may be removed from our databases automatically after a separate shorter window (for example 90 days) to keep storage proportionate.

7. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your personal data
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Request a copy of your data in a portable format

To exercise these rights, email support@globalsponsorhub.com. Where you can sign in, you may also start erasure immediately from Settings → Danger zone on the website or from Settings in the candidate app, without waiting for a manual reply, except where we must retain certain records by law.

8. Security Measures

We use encryption, secure payment gateways, and restricted access controls to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last Modified” date.

10. Contact Us

For privacy questions or requests, contact:

Email: support@globalsponsorhub.com