Question 1

What is Global Sponsor Hub?

Accepted Answer

Find international jobs, hire across borders and request independent help with moving. Candidates use the platform free. We do not recruit for you, provide EOR services or decide visa eligibility.

Question 2

How do I contact support?

Accepted Answer

Use the Contact page for account, billing or platform problems. Include your account email and a short description. You can also email support@globalsponsorhub.com.

Question 3

How do I delete my account?

Accepted Answer

Open Settings and follow the account deletion steps. If you cannot sign in, contact support from your registered email. Read the Account deletion page for details about retained records.

Question 4

Is there a candidate app?

Accepted Answer

The candidate app uses the same account as the website. Follow published download links on the Jobs page when available. Employers, agencies and specialists use the website.

Question 5

How do I update my profile?

Accepted Answer

Sign in and open Profile in your dashboard. Candidates can update their CV there and set discovery and messaging choices in Settings.

Question 6

What is the tree planting initiative?

Accepted Answer

Our About page explains the Treeapp initiative and displays the available impact information. Check that page for the current figures.

Question 7

Is candidate access free?

Accepted Answer

Yes. Creating a profile, exploring roles, and applying on Global Sponsor Hub are completely free. We don't charge candidates—employers and specialists cover the platform costs.

Question 8

Do I need a credit card?

Accepted Answer

No. You only need an email address to create your free account. There are no hidden fees, no trials, and no payment details required for candidates.

Question 9

Who can find my profile?

Accepted Answer

Choose whether employers, agencies, both or neither can find you. Set messaging permission separately for each group. Applications share details with the organisation receiving them; external sites have their own privacy rules.

Question 10

How do I get started?

Accepted Answer

Create an account, verify your email and complete your profile. Search jobs and check each application route. You can track applications submitted on Global Sponsor Hub in your dashboard.

Question 11

What do the job-source labels mean?

Accepted Answer

A direct role with on-platform applications lets you apply here. Agency and external roles take you to the employer, recruiter or source website. Global Sponsor Hub does not receive applications submitted on those websites.

Question 12

Do mobility badges guarantee visa approval?

Accepted Answer

No. Sponsorship, visa, sponsor-licence and relocation badges are employer- or source-provided unless a specific platform check is stated. Confirm support and eligibility with the employer and official sources.

Question 13

How do I request a specialist?

Accepted Answer

Browse the specialist directory, then sign up or log in. Create and manage requests in your dashboard. You can make more than one request. Before submitting, check which details you agree to share. Viewing a profile does not send a request.

Question 14

When does billing start?

Accepted Answer

One manually posted job is free and does not auto-convert. Eligible ATS imports are free. Paid Growth and Scale billing starts when you subscribe and renews on the selected monthly or yearly cadence until cancelled.

Question 15

How do I cancel a paid plan?

Accepted Answer

Cancel in billing before renewal. Access continues until the paid period ends. One-off purchases do not renew.

Question 16

What types of jobs can I post?

Accepted Answer

Any role open to international or relocating talent. Use our mobility tags (visa sponsorship, relocation support, remote) to clearly communicate what you offer.

Question 17

How do I manage applications?

Accepted Answer

Manage applications submitted here in your dashboard. Candidates apply for connected ATS jobs on your careers site. Apply clicks do not confirm completed applications.

Question 18

How is this different from general job boards?

Accepted Answer

We focus on international hiring as a marketplace: candidates here are exploring sponsorship or relocation, employers and agencies keep control of hiring, and specialists appear in a separate directory. We do not recruit on your behalf or provide immigration advice.

Question 19

What is free for employers?

Accepted Answer

Your company profile, one manually posted job and eligible international ATS imports are free. More manual jobs require an allowance or per-job purchase. Candidate search requires Talent Access.

Question 20

What does a listing include?

Accepted Answer

Your full approved profile is free, including useful business details, images and links. Optional Featured placement costs £300 per year and adds priority placement and a badge.

Question 21

How do employers and candidates contact me?

Accepted Answer

People can browse your profile, then sign up or log in to request help. Review a request and pay £49 by card to accept it, including VAT where due. Declined and unused offers are free.

Question 22

When do I pay?

Accepted Answer

Pay £49 by card for each referral you choose to accept, including VAT where due. Declining is free. Contact details are released after confirmed payment. Featured placement is a separate optional purchase.

Question 23

Can I update my profile?

Accepted Answer

Yes. Edit provider information in the specialist dashboard. Publication remains subject to approval. We do not run the move, file visas, or sponsor people.

Question 24

How are agency and employer accounts different?

Accepted Answer

Direct employers hire for their own business. Agencies advertise client jobs with clear agency labels and external application links. Paid agency plans also include search and messaging for candidates who opt in.

Question 25

Can agencies search and message candidates?

Accepted Answer

Yes. Monthly agency plans include search and messaging. You can find only candidates who allow agency discovery, and message only those who also allow agency messages.

Question 26

What do you check before publication?

Accepted Answer

We check that jobs are clearly labelled and suitable for international candidates. We may ask you to correct a listing before publication.

Question 27

What do agency plans include?

Accepted Answer

£149/month includes 10 active jobs; £299 includes 50; £599 includes 150. Each includes eligible candidate search and messaging. More than 150 jobs requires a custom agreement.

Question 28

Where do candidates find agency jobs?

Accepted Answer

Agency jobs carry a clear source label. Candidates follow the application link to the employer or agency website.

Questions about Find, Hire, and Move

General

Candidates

Employers

Specialists

Agencies